Can You Change Your PSN Region? What to Do Instead
October 30, 2026 · Updated November 2, 2026
You can't. PlayStation's own support page says: "You can't change your account's country/region after your account has been created." Sony's Terms of Service say the same thing in section 3.2. If you've moved, the usual fix is to create a new account registered in your new country and use it for purchases there. Your old account and everything it owns stays exactly where it is.
Key facts
- PlayStation Support: "Once created, your country/region can't be changed."
- PlayStation Terms of Service, section 3.2: "Once your account is created, you will not be able to change the country or region code associated with your account."
- Sony says to register in the correct country "so you can access support and local services", and that the country must match your billing information to buy and download content.
- Voucher codes and gift cards only work on an account from the same country or region. Physical vouchers carry a printed flag.
- Content and services on PlayStation Store vary by country or region, and disc add-ons must match the disc's region.
- Your account country is shown in Account Management under your residential address.
How to check your account's country
- On the web: sign in to Account Management, select Your Information, then Edit your Residential Address. Sony says your country or region "is shown at the bottom".
- In the PlayStation App: open the Play screen, select the Settings icon, scroll to Account Information and select Edit under Residential Address.
Sony also suggests checking the country selector at the bottom of its website, so you're reading the support pages and store for the right region.
Why PlayStation ties accounts to one country
Sony's terms require you to pick your country of residence when you create the account, and section 8.15 says you may only transact with the Sony company "determined by the country/area of residence to which your account is registered", which it may verify against your card. Prices, age ratings and licensing deals differ by country, so the store you see depends on that registration. That's also why a gift card has to match the account's country. The terms add that an account created with false information can be suspended, terminated or restricted, so registering in a country you don't live in to get cheaper prices is a risk to the whole account, not a loophole.
What to do if you've moved
Option 1: Keep using your old account
Your games, trophies, PlayStation Plus and saves are tied to the old account, and they keep working after you move. The trouble starts with paying. Sony says your country must match your billing information to make purchases, so a card from your new country may be rejected, and local gift cards won't redeem; see PSN gift card in a different country for the voucher rule.
Option 2: Create a second account for the new country
Register a new account with your new country and use it for store purchases there. Players commonly sign in to both accounts on the same PS5 and play games bought on either one. Before buying, check how console sharing settings on your PS5 work for your situation, because a second account's access to the other account's games depends on the console-sharing setting. The rules are in game sharing on PS5 explained.
Don't strand your old wallet
Wallet money can't be moved between accounts or withdrawn. Sony's voucher page rules out moving funds or content from one account to another, and its wallet page says funds added can't be refunded. Spend it on the old account before you switch your purchases over. Can you withdraw money from your PlayStation wallet? and transferring PSN wallet funds explain the rules.
What carries over and what doesn't
| Old account | New account | |
|---|---|---|
| Games and add-ons you bought | Stay here | Start from zero |
| Trophies and saves | Stay here | New trophy list |
| PlayStation Plus | Runs until it ends | Subscribe again if needed |
| Wallet balance | Stays, in old currency | Starts empty |
| Gift cards that redeem | Old country only | New country only |
| Family and child accounts | Stay attached to the old manager | Set up again |
The most common regret is renewing PlayStation Plus on the old account by accident. If you plan to subscribe on the new account, turn off auto-renew on the old one first. If you're a family manager, remember that child accounts can't be removed from your family, so they stay tied to the old account too.
What about region-locked discs?
Physical discs are another matter. PlayStation says "an add-on can't be used with a game on disc if its country/region doesn't match with the country/region of the game on disc", and that the licence region is printed in the small print on the back of the box, or available from the retailer. A disc from your old country still plays, but buy its DLC on an account matching the disc.
Frequently asked questions
Can I change my PSN region on PS5?
No. The account's country is fixed once the account exists, on PS5, PS4 and the web.
Can PlayStation Support change my account country?
No. PlayStation's support page and its terms both say the country can't be changed after the account is created. Choose the right country when you sign up.
Do I lose my games if I make a new account?
No. Your original account keeps everything it bought. The new account starts empty.
Can I use a US PSN card on a UK account?
No. Sony says voucher codes and your account's country must match to be activated.
Can I just register a new account in a cheaper country?
Sony's terms require the country where you actually live, and allow an account created with false information to be suspended or terminated. Your card also has to match the country to buy.
Can I earn PSN gift cards for my new account?
Possibly. XPReward's PlayStation codes need to match your new account's country, so check the region shown on the card before you claim it. Join free.
Sources
PSN region facts checked on 3 November 2026 against: